| SUPPORT Support Having Trouble getting online or need to setup your account? Call (866)359-4678 or visit the setup guides below. Here is our large information base with screenshots for supporting your needs. Operating System Support
Windows 95/98/NT/2000/XP/ME Setup Guide CLICK HERE
Macintosh Setup Guides Click Here!
Phone Line & Modem Support Phone line Troubleshooting
This section is for those of you having disconnect issues and connection issues, as well as connection speed and hardware information. Modem Support and General Notes about modems: Any V.90 Compatible modem should work with our service.
You may also want to look at the FAQ page for answers about billing, account features, and support information.
General Settings:
Mail settings Incoming mail server type is a POP3. Incoming mail server name is pop.chiconet.com. Outgoing mail server name is mail.chiconet.com email address: username@chiconet.com password: the password you chose at signup
Dns servers primary: ns1.2interactive.com ip: 198.69.255.5 secondary: ns2.2interactive.com ip: 198.69.255.10 Note: Dns servers are automatically assigned when you log-on. Dialup Numbers Please make sure you have the correct dialup number. Always call the phone company to verify the number you are dialing is not long-distance. You can see our list of numbers at here Please see why you should choose us over the competition. Contact: info@chiconet.com
Phone: (530)343-6777 |
